tag:blogger.com,1999:blog-4240814272782162921.post7681526391528603636..comments2024-03-17T03:29:13.778-04:00Comments on Customers 1st: Delta shifting away from call centers in IndiaAnonymoushttp://www.blogger.com/profile/13807688128761659181noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-4240814272782162921.post-23941033523159511232009-04-23T20:50:00.000-04:002009-04-23T20:50:00.000-04:00Hi! i work for VERIZON in INDIA. as i have gone ...Hi! i work for VERIZON in INDIA. as i have gone through the post i just want to tell that people should change the perception of looking into this outsourcing. every company wants to get the profit and wanted to be no. 1 by hook or crook. so most of the US companies are sending the job to INDIA as there r getting profit by good customer service(happy customers) and by saving money(cheap labour). i take daily around 50 calls per day and out of 50 around 45 are satisfied with my service.. and they knew that call has been routed to INDIA so its all abt perception and attitude which human can make. thanksAnonymoushttps://www.blogger.com/profile/16442440498271221662noreply@blogger.com