Showing posts with label
TCEL MAIN CONFERENCE DAY ONE
.
Show all posts
Showing posts with label
TCEL MAIN CONFERENCE DAY ONE
.
Show all posts
Sunday, October 9, 2011
Creating a Customer-Centric Culture
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John Cushman of AT&T spoke Tuesday at the Total Customer Experience Leadership Conference about creating a company culture cen...
Wednesday, October 5, 2011
Breaking the Barriers in Total Customer Experience
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[Full disclosure – You might want to take this with a grain of salt since he’s my dad.] Joe Pine kicked off Tuesday with an intr...
Tuesday, October 4, 2011
Become a Company Customers Love and Can’t Live Without: The Five Decisions of Beloved and Prosperous Companies
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How do you get customers to advocate for your brand? Teach them to love your company. Jeanne Bliss of CustomerBliss spoke this morning abo...
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