Photo by paul bica With new social media networks and platforms emerging almost every day, organizations must efficiently engage cu...

In association with HP Autonomy, The Institute for International Research invites you to join us for a one hour complimentary web seminar, ...

Photo by paul bica     "There are no traffic jams along the extra mile." - Roger Staubach, former star NFL quarterback...

Photo by paul bica "People will forget what you said. They will forget what you did, but they will never forget how you made the...

Photo by paul bica "A great customer experience can only be delivered by someone who wants to give it." - Ian Luxford, Lear...

Photo by paul bica “You get hit the hardest when trying to run or hide from a problem. Like the defense on a football field, putting a...

Photo by  paul bica "The deepest principle in human nature is the craving to be appreciated." - William James, psychologi...

Photo by  paul bica "The future ain't what it used to be." - Yogi Berra "If I had asked people what they wan...

"A  satisfied customer is the best business strategy of all." - Michael LeBoeuf, American business author During "Changin...

Photo by  paul bica   “ My job is not to be easy on people. My job is to take these great people we have and to push them and make ...

Every group of social media marketers I speak to point to the most difficult part of their job:  to consistently produce good content.   ...