Here's five tips from the EConsultancy blog for holiday retailers on treating your customers right during this holiday season. Enjoy!
1. Pay attention to price - Pay close attention to competing prices as customers will bargain hunt during this recession.
2. Customer Service: bring your A-game - If customers feel left behind, chances are they will shop elsewhere.
3. Reach out and reward existing customers - Customer engagement is crucial and that is even more so during the holiday season. Be relevant in your communications and reward.
4. Don't be afraid to start early - Start sales early this year.
5. ...or save yourself for later - Stores that stock up on in-demand products during the end of the season coup reap the benefits.
No comments:
Post a Comment
Talk to us!
Leave your feedback here
Send us a tweet: http://twitter.com/TotalCustomer
Customer Service Support: register@iirusa.com
Phone: 888.670.8200 or 941.951.7885