Just Announced: VP of In-Flight Customer Experience at JetBlue Speaking at NACCM 2010

Vicky Stennes
Vice President, In-Flight Customer Experience,
JetBlue Airways

How did the friendly skies get so unfriendly?

We all heard about the recent stories involving the JetBlue flight attendant and the outpouring of empathy toward his actions. As usual, JetBlue was very quick to address the situation- which is what customers have come to expect from the company, which was ranked 'Highest in Customer Satisfaction Among Low-Cost Carriers in North America' by J.D. Power and Associates just two months ago.

In light of this incident, we are pleased to announce the newest speaker addition to the NACCM 2010 agenda, Vicky Stennes, Vice President, In-Flight Customer Experience, JetBlue Airways.

JetBlue obviously invests in their customers- Now is the time to invest in yours. It all starts at NACCM.

Need some extra ammunition for getting approval? We're here for you. There are reasons people come back to NACCM each year for all their customer focused needs...

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NACCM is the leading platform for sharing what works and what doesn't. Learn from the failures and successes of others and save yourself, your team and your company resources, time and tears. Click here for more on keynote Joey Fitts' presentation on "Drive Business Performance: How Leaders Enable a Culture of Intelligent Execution".

We hope to see you in Orlando this October.









NACCM 2010 - October 25-27, 2020 - Orlando, FL