NACCM 2010: How Leaders Must Empower Employees: CareerBuilder.com Focuses on People, Process and Culture

Presented by: Mike Hargis, CAREERBUILDER

-Millennials are 2-3x more accepting to new technologies
-Millennials prefer structure for their day
-Millennials would rather work as a group than as individuals

How do you retain Millennials? Trust, balance and structure

Career builder only keeps people in their call center for 24-36 months, otherwise they get burnt out. Create a fun environment with degrees in psychology, philosophy, then go on and invest in their training. They do at least 3 events a year to build leadership, such as “Extreme Events”. They reward by creating videos. Employees share these videos, and it makes it easy to attract the right type of people to your company.

They’ve created an App to refer candidates on Facebook. By sharing content, they were able to successfully communicate to more people