Social CRM... for B2B?

Are you working in the B2B world and wondering if there is any room for B2B in the social media space?

Social Media isn't just a place for B2C companies to announce promotions or sales or address customer concerns. In fact, it can be an excellent platform for B2B companies to create dialog and form engaging human connections with potential prospects, as well as track industry trends and position themselves as a thought leader in the space.

Check out this recent post on Fast Company for "6 ways B2B companies can take advantage of Twitter" as a starting point.

For more in-depth information on this topic, join us this October at the Social Media CRM
Symposium at the The Total Customer Experience Leaders (TCEL) summit. TCEL is about integrating the voice of the customer into disparate pieces of customer research data within B2B. Our Symposium Day will help you learn how to better manage your customer experience by linking social media research to financial value. To learn more about the event, download the brochure here.