“Let’s not
forget that the little emotions are the great captains of our lives and we obey
them without realizing it.” ― Vincent Van
Gogh, highly influential post-Impressionist artist
Great
storytelling evokes emotion. Using the power of storytelling, you can create
emotionally compelling videos with equally compelling messages that will
continue to resonate with your employees and customers and build brand loyalty.
Here are two
articles from www.ragan.com to help get
you started on creating videos to engage your employees, who are the “key to
delivering your customer’s experience,” according to Total Customer Experience
Leaders Summit (TCEL) keynote speaker Peter Neill, Former Chief Customer
Officer, Level 3 Communications:
Want to hear more from Peter on
customer experience in person? Join him at Total Customer Experience Leaders
Summit 2014 in Miami in April. To learn more about the event and register, go
to www.iirusa.com/totalcustomer
Stay connected with TCEL:
- twitter.com/TotalCustomer #TCEL14
- linkedin.com/Total Customer
Experience Leaders
- facebook.com/TotalCustomer
Peggy L. Bieniek, ABC is an Accredited Business Communicator specializing in corporate communication best practices. Connect with Peggy on LinkedIn, Twitter, Google+, and on her website at www.starrybluebrilliance.com.
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