Save the Date: Creating Magic through Leadership & Service Excellence

Let the Magic Begin...

We are thrilled to invite you to Walt Disney World Orlando for our newest Leadership Experience:

Creating Magic through Leadership and Service Excellence

February 11-12, 2015*

Walt Disney World (Orlando, FL)

* Optional Pre-Workshop Tour:
1/2 Day Disney Backstage Tour of the Magic Kingdom on February 10, 2015 (9am - 1pm)

The Windsor Leadership Group has partnered with the producers of NACCM: North American Conference on Customer Management to bring you a two-day "one of a kind" leadership event. All learning will be held within Disney Parks and all participants will be treated to:

• 2 days of experiential learning at Hollywood Studios  and EPCOT Theme Park
• 3-Day Disney Park Hopper Pass
• Breakfast, Lunch & Snacks
• A signed copy of Lee Cockerell's book, Creating Magic
• Optional Pre-Workshop Tour: 1 /2 Day Disney Backstage Tour of the Magic Kingdom
• Discounted room rates for those wishing to extend their stay before or after the event

Workshop Description

The framework for this learning event is built upon the collaborative efforts of William Greenwald, a leading scholar in the practices of servant leadership, and Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort and world renown author of three books: Creating Magic, The Customer Rules, and Time Management Magic. The core constructs of this program draw upon William's research and Lee's books, including one of Lee's major and lasting legacies while serving as EVP of Operations at Disney; the creation of Disney Great Leader Strategies, which was used to train and develop over 7,000 leaders at Walt Disney World.

As simple as they are insightful, the leadership practices and service excellence "Rules" explored and experientially learned in this two-day magical event make this a "one of kind" leadership experience. The teachings have been shown to work in companies as large as Disney and as small as a local coffee shop. And they have been proven indispensable at all levels of a company, from managers responsible for hiring and training employees, setting policies and procedures, and shaping the company culture to front line staff who deal directly with clients and customers.

This high-impact, highly engaging learning event will be led by William Greenwald. Over the course of two days, William will immerse leaders into the principles of extraordinary servant leadership and Lee's leadership framework taught at Disney. 

Through the use of self-exploration, Disney-based case studies, hands-on learning exercises, and group experiences in the Disney theme parks, leaders are guided through an experiential journey leading to personal discovery, authentic leadership development, and the ability to design and sustain high performing leadership teams and service cultures! 

Of most importance, leaders attending this event will leave with an evidenced-based roadmap required to "Create Magic"!

Visit the website for more information: http://bit.ly/1CyIGIh

Mention code MAGIC15LI & Save $100 off the current rate. Register today: http://bit.ly/1vc3Erm

"William's energetic presentation style and mastery of storytelling make my books come alive. I highly recommend this workshop for anyone aspiring to create a little magic in life, both personally and professionally." - Lee Cockerell

We hope to see you in Disney World!

Cheers,

The Creating Magic Team

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