Tuesday, July 20, 2010

Should the US Government regulate airline customer service?

Allen Howell of Forbes.com covers the interesting topic of airline customer service regulation. We thought the question was particularly thought-provoking so we're opening it to our Customer 1st readers. What do you think?

As Howell points out in his article, the question of government influence with customer service can be tricky, especially with a government regulated industry like air travel.

Let us know your thoughts via Twitter!

No comments: