We're taking some much needed time off from our coverage of customer relationship management to celebrate the season with our loved ones. We want to sincerely thank you for your readership, your comments and your participation.
Here are our top posts from 2009:
Dell Delights Customers
NACCM 2009: Answering the Social Phone – Listening, Measuring, and Engaging in Social Media.
Hospital provides customer service training at the request of employees
We'll be back in January with more coverage.
We wish you Happy Holidays!