Chris Black here, your friendly guest blogger giving you the inside scoop from NACCM 2011. As a newbie to NACCM, I’m hoping to not only give insight to the great content I’ll be viewing, but to also give future attendees a good idea of what they can expect in coming years.
A little about me – As a director of customer support and rollout at my company, I love my customers! Who reading this blog wouldn’t, right? In fact I’m so attached that my three days attending the conference will be one of the longest times I’ve spent away from work since being with my company, SalesQuest.
A little about what I do – I’m in what I consider to be a very lucky situation. Our company offers a subscription service that makes people’s lives easier. So, my job is to make people happy. Since our customer base is concentrated, and our tools are used in certain individuals’ jobs on a daily basis, it gives me room to develop relationships with my users.
Now let’s keep this short and save the good stuff for next week. Stay tuned!
Director, Customer Support and Rollout