Tuesday, May 15, 2012

Hear from BMO Financial, Dunkin' Donuts, Prophet & More at Total Customer Experience Leaders Summit

There are certain people who, when they speak, people listen. The Total Customer Experience Leaders Summit brings you these voices - to share their customer experiences insights with you. Get the rare opportunity to hear from cross-industry leaders under one roof, at one time.

• Kelly Harper, Director, Brand & Customer Experience, BMO Financial Group shares how delivering great customer experiences begins with embedding customer experiences within your organization and fostering a customer-focused culture.

• Chuck Felts, CEO, Managing Partner, Feltz & Associates explores how you can increase your company's relevance by creating an intentional customer experiences that aligns your organization from the top down.

• Peter Dixon, Senior Partner, Creative Director, Prophet defines the need to create and manage a clear customer experience in your organization.

• Scott Hudler, Vice President - Global Consumer Engagement, Dunkin' Donuts discusses how the 60+ year-old brand has transformed the way it meets the needs of today's consumer by remaining true to its brand promise.

• Plus 5 additional keynotes from: Burke Inc., Experience Engineering & Maritz Research, Porter Airlines, Starwood Hotels & GfK Custom Research and USAA.

Download the conference brochure for the full agenda and session descriptions.

Your colleagues and competitors have already signed up - will you?

See who's already registered to attend:
1to1 Magazine, AAA, AAA Arizona, AARP, American Family Insurance, Boston Symphony Orchestra, Brandtrust, Bridgewater Bank, Chadwick Martin Bailey, Citizens Bank, Crystal Flash Energy, CUNA Mutual Group, CVS Caremark, Desjardins General Insurance, eBay, Expedia, Forrester Research, Hunter Douglas, Indiana University, Inflexxion, Janet LeBlanc & Associates, JoAnna Brandi & Co, KS&R, Leadership Learning Systems, Lenze Americans Corp. , Liberty Mutual Insurance, Loyalty Research Center, Medical Packaging Inc. , Morpace Inc. , Nationwide Insurance, OptumHealth, OtterBox, REI , Rockwell Automation, SAS Institute, The Chamberlain Group, The Hartford, Time Warner Cable, TNS, Travelers Insurance, TXU Energy, Verint, Vistaprint, Wright Express Corp., Yandex

Register as a reader of our blog with code TCEL12BLOG to save 15% off the standard registration rates. Visit the webpage to register today.

We look forward to seeing you this June in Boston!

The Total Customer Experience Leaders Event Team

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