Tuesday, January 29, 2013

Nationwide, Safelite & Facebook Integrate VOC & Market Insights into Customer Strategy

Image representing Facebook as depicted in Cru...
Image via CrunchBase

Are you keeping the customer at the center of every business decision?

Are you using the data captured across the ENTIRE customer journey to create a strategic business plan?

Join us at the Total Customer Experience Leaders Summit as we unite a diverse group of customer-focused change makers to share best practices on integrating VOC and market insights into your customer strategy. Gain the knowledge and skills you need to confidently uncover, manage, link and act on customer data NOW.  

Featured keynotes include:

Valuing Customer Input and Feedback
 - Jasmine Green, Vice President, Chief Customer Advocate, Nationwide

How Can Customer Centricity be Profitable
 - Peter Fader, Professor of Marketing, The Wharton School of the University of Pennsylvania

Driving Good Profits by Building a Customer-Centric Culture
 - Thomas Feeney, President & CEO, Safelite AutoGlass

The New Collision of Measurement and Customer Insights
 - Sean Bruich, Head of Measurement Platforms & Standards, Facebook

And much more. Download the brochure to view the comprehensive agenda covering customer experience design, measurement & feedback, strategy and alignment. The Total Customer Experience Leaders Summit covers everything you need to know to create a customer-centric culture.

Register today to secure your spot at the Total Customer Experience Leaders Summit and save $300 off the standard rate.

Registration Information: 
Please mention your blog reader VIP code to save 15% off the standard and onsite rate.
Email: register@iirusa.com
Phone: 888.670.8200

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