Wednesday, September 9, 2009

Customers 1st Speaker Profile: Dan Hill, Author, Emotionomics

Dan Hill
Saving Customer Ryan:
The Power of Emotional Brand Equity

Dan Hill is the President of Sensory Logic, Inc., founded in 1998 as a scientific consumer insights firm that specializes in gauging both verbal and nonverbal, subconscious reactions to advertising, store environments, and product design, packaging and presentation. He has also provides executive coaching for sales force training relating to interpersonal communication skills.
Prior to launching Sensory Logic, Dan held positions in business and state government. In business, Dan was the director of Executive Communications for the Newark, New Jersey based utility company PSE&G. There he co-chaired a branding task force, organized the annual employee meetings, and was responsible for creating one of the top 11 annual reports in Financial World’s 55th Annual Report Competition. While serving as a regulator at the New Jersey Division of Consumer Affairs, Dan was honored by the state senate for negotiating one of America’s first car leasing laws and spearheaded the creation of a 29-state task force on car repair reform for the National Association of Attorneys General. In academia, Dan earned a Ph.D. in English from Rutgers University and a Masters in Creative Writing from Brown University after undergraduate studies at Oxford University and St. Olaf College.
His award-winning creative writings have been published in The New York Times and noted with distinction in the 1994, 1991 and 1989 editions of The Best American Essays. Since the release of his business book, Body of Truth: Leveraging What Consumers Can’t or Won’t Say, published by John Wiley & Sons, he has been featured in Business 2.0[1], on NPR’s Marketplace, and quoted in The Wall Street Journal and The New York Times. Dan’s second book, Emotionomics: Winning Hearts and Minds, published by Beaver’s Pond Press, will be released September 18, 2007.

Dan's biography courtesy of

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