Thursday, April 29, 2010

Smaller banks provide better customer service

According to the Buffalo News, a recent survey by J.D. Power & Associates found that small Pennsylvania banks offer the best customer service. Northwest Savings Bank of Warren, PA came in #1 on the survey. They article credits smaller banks for receiving the best customer service due to their in-service attention to customers and ability to attract new customers due to this.

Read the full article here.

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