I came across this list of
customer service mistakes from SEO Hosting that many companies are still committing to this day. Take a look at them, is your company guilty of any of these mistakes? We're interested in any other mistakes that aren't on this list as well. Enjoy!
- Ignoring your customer after the sale
- Not living up to your promises
- Not truly listening to your customer
- Treating customer complaints as a nuisance rather than an opportunity
- Being difficult to reach
- Not taking responsibility
Read the full post
here.
1 comment:
it is really true that the listed mistakes takes place most of the time...
most likely, the one that says "ignoring customers"...
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