Monday, August 10, 2009

Deadly Customer Service Mistakes

I came across this list of customer service mistakes from SEO Hosting that many companies are still committing to this day. Take a look at them, is your company guilty of any of these mistakes? We're interested in any other mistakes that aren't on this list as well. Enjoy!
  1. Ignoring your customer after the sale
  2. Not living up to your promises
  3. Not truly listening to your customer
  4. Treating customer complaints as a nuisance rather than an opportunity
  5. Being difficult to reach
  6. Not taking responsibility

Read the full post here.

1 comment:

val patrick said...

it is really true that the listed mistakes takes place most of the time...

most likely, the one that says "ignoring customers"...

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