Speaker Profile: Kevin Carroll

With the North American Conference On Customer Service approaching, we would like to introduce you to the speakers we will have at our event. This year, NACCM will take place from November 16 – 19, 2008 in Anaheim, California at the Disneyland Hotel. Today, we’d like to introduce you to Kevin Carroll. Kevin Carroll, as described by many is an “author, speaker, and agent for social change.” In addition he is the founder of Katalyst Consultancy.

His popular book Rules of the Red Rubber Ball, has garnered him some of his acclaim. This Newsweek article proclaimed the book as a “self-published gem is an adult's version of Dr. Seuss's "Oh, the Places You'll Go!"--a pocket-size guide to finding your way in life.” BusinessWeek also hailed him as one of the “Champions In Innovation” in 2006. On a more personal level this blog post describes him as having the ability to "suck the air out of the largest room”.

Some of the companies that have benefited from his expertise include The National Hockey League, Nike, ESPN, Starbucks, The Walt Disney Company, Mattel, Hasbro, Paramount Television, Procter & Gamble, The Discovery Channel, Capital One, and HSBC Bank.

As previously mentioned Kevin Carroll is author of Rules of the Red Rubber Ball: Find and Sustain Your Life's Work, What's Your Red Rubber Ball?!, and The Red Rubber Ball at Work: Elevate Your Game Through the Hidden Power of Play. He also maintains a blog for Katalyst Consultancy. For a preview of Mr. Carroll enjoy the video below. We invite you to come see Kevin Carroll at NACCM as he presents on Monday, November 17th, Rediscovering Play: Bringing fun and passion to your work. . . and life. Be sure to look for another speaker’s profile next week.