Wednesday, January 21, 2009

City council focuses on customer service

The city of Janesville, Wisconsin is making customer service top priority for their citizens. City Council President Amy Loasching has realized that a lot of the complaints coming into the city have to do with poor customer service about departments in the city. It's important that employees of the city improve their services skills so that everyone is happier, including the citizens and those who work for the city council.

Hear the podcast report here.

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