Here's five tips from the EConsultancy blog for holiday retailers on treating your customers right during this holiday season. Enjoy!
1. Pay attention to price - Pay close attention to competing prices as customers will bargain hunt during this recession.
2. Customer Service: bring your A-game - If customers feel left behind, chances are they will shop elsewhere.
3. Reach out and reward existing customers - Customer engagement is crucial and that is even more so during the holiday season. Be relevant in your communications and reward.
4. Don't be afraid to start early - Start sales early this year.
5. ...or save yourself for later - Stores that stock up on in-demand products during the end of the season coup reap the benefits.
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