Is your company utilizing Twitter? What do you think you've learned from your customers? We'd like to hear your thoughts.
Friday, November 20, 2009
USAToday: Social media like Twitter change customer service
By now you've heard of companies in the United States harnessing the power of Twitter to fully connect with their customers. USAToday has a fascinating breakdown of the companies and what has and hasn't worked with Twitter and customer service.
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