While the "official" bloggers for Customers First show have written about ever speaker at the show, this somewhat newbie show blogger is still digesting the amazing amount of info and writing slowly. (That's why I didn't volunteer to be "official". I suspected it might take me a little longer.)
I've enjoyed the show tremendously and tonight I am enjoying the company of a friend here in Phoenix, and will continue with my blogging thoughts tomorrow.
Meantime - I just loved Emily Yellin's session this morning and have my comments on that session posted over at my place : www.CustomerCareGoddess.com
Enjoy - and then get out and change the world